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ConnectWise ScreenConnect Detail

  1. Remote Support: Provide real-time remote support to clients, with the ability to troubleshoot issues directly on their devices.
  2. Unattended Access: Access remote devices without needing someone on the other end to initiate the session.
  3. Session Recording: Record remote sessions for auditing, training, or compliance purposes.
  4. File Transfer: Easily transfer files between local and remote devices during a session.
  5. Multi-Monitor Support: View and control multiple monitors connected to the remote computer.
  6. Custom Branding: Customize the appearance of the remote support portal with your branding, including logos and colors.
  7. Security Features: Includes encryption, two-factor authentication, and role-based permissions to ensure secure connections.
  8. Cross-Platform Compatibility: Supports various operating systems, including Windows, Mac, Linux, Android, and iOS.
  9. Instant Chat: Communicate with end-users via chat during a remote session.
  10. Integration with Other Tools: Integrates with ConnectWise’s suite of tools and other third-party applications for streamlined IT management.
  11. Remote Meeting: Host online meetings, share screens, and collaborate with team members or clients remotely.
  12. Scalability: Suitable for businesses of all sizes, from small teams to large enterprises.